“I can not put into works the kindness and thoughtfulness you had given my sister Ethel and myself. You all made this crisis we went through a more peaceful experience. I certainly will recommend you to whom ever may need this kind of help”
MaryLynne & Doug Praill Windsor, Ontario
Hello, I wanted to take the time to communicate in some manner our recent experience with first general property restoration from your Woodstock location. We attempted to post on Facebook but discovered latest posts were old and wanted assurance that all the efforts of this team would be recognized for their hard work and dedication. We live in Windsor Ontario and were unfortunate to have 2 levels of our home flooded with 3 feet of sewer water on September 28, 2016. We were not alone as nearly 2500 other homeowners were equally as devastated. With the assistance of our insurance company contract was made with Woodstock as our City was declared a disaster and assistance was needed from other Cites. We first had the pleasure of meeting Jennifer Pagett who was very professional and knowledgeable which help put our minds at ease, assuring the crew would be arriving soon. This team worked extremely hard and deserve to be commended for their efforts. I will never forget coming home from work and being told that they had found something they had believed was special in the ruins. They were correct as they had found a very old jewelry box that had belonged to my mother who had passed just one year ago along with a Christmas ornament engraved with her name. They knew exactly where to locate these precious keepsakes for me. We would like to give special thanks to Duane, Cody and Mike as they were outstanding, caring and compassionate and will never be forgotten.
Thanks very much for you and your team’s help to cleanup my Flood. The work you did on the basement is outstanding. Thanks for disposing of all the mess the flood created. Thanks for saving the shower and helping shift the basement contents as required.
Just wanted to say thank you for everything! Your team was amazing! I came home from work to find everything was put back in its place , they even cleaned and vacuumed what they didn’t have to. I came home tired thinking I would have to do it. Im very, very impressed with the quality of work. Your guys were very professional all the days they were here, I didn’t hear them at all. They even put the pool table back correctly I had it put together wrong. I will definitely use you guys again in the future.
It has been a pleasure working with James and his crew. All Staff have been polite, considerate of my family and our situation. Additionally, the work looks great, they cleaned up the house well and home has never looked better.
Thank you First General!